Privacy Policy

Privacy Policy

At Moxpal Finance (Private Internal Financial Service), we respect your right to privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, protect and share your personal and financial data when you use our website, mobile services or financial products. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, mobile number, email address, date of birth, address, identity documents (Aadhar, PAN)
• Financial Information: Bank account details, income details, transaction records, loan history
• Digital Data: IP address, browser type, device information, cookies, and usage statistics
• Documents submitted during loan applications or customer support interactions

2. How We Use Your Information

Your data may be used for the following purposes:

• Loan eligibility verification and credit assessment
• Processing and managing loan applications
• Customer support and communication
• Fraud detection, security monitoring, and legal compliance
• Improvement of services and personalized user experience

3. Sharing of Information

Your data may be shared only in the following conditions:

• With authorized employees or branch/agent teams for service execution
• With banks, NBFC partners, payment gateways for financial processing
• With legal authorities when required under law or regulation
• With third-party security or verification partners (if necessary)

We never sell or trade your personal information to any third party for marketing purposes.

4. Data Protection & Security

We use industry-standard security measures including encryption, secure servers, restricted access policies and compliance monitoring to protect your data from unauthorized access or misuse.

5. Data Retention

Your data will be stored only for as long as required for business, legal, or regulatory purposes. After that, the data is securely archived or deleted.

6. Cookies & Digital Tracking

Our website may use cookies and tracking tools to enhance user experience. You may disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

As a user, you have the right to:

• Request access to personal information collected
• Request correction or update of your data
• Request deletion when legally applicable
• Withdraw consent to marketing communication

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or security measures of third-party sites.

9. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website with a revised update date. Continued use of services indicates acceptance of updated terms.

10. Contact Information

If you have any questions or want to raise a privacy-related request, please contact us: